Before program start date, institution receives a notice of withdrawal or provides a notice of dismissal: |
- No later than seven days after student signed the enrolment contract, and
- Before the program start date.
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100% of tuition and all related fees, other than application fee. Related fees include administrative fees, application fees, assessment fees, and fees charged for textbooks or other course materials. |
- More than seven days after student signed the enrolment contract, and
- Before the program start date.
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Institution may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under a contract. |
After the program start date, the institution provides a notice of dismissal or receives a notice of withdrawal (applies to all programs): |
- No later than seven days after the program start date, the institution provides a notice of dismissal or receives a notice of withdrawal
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Institution may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under a contract. |
After program start date, institution provides a notice of dismissal or receives a notice of withdrawal (applies to all approved programs, other than solely asynchronous distance-education-only programs): |
- After the program start date, and up to and including 10% of instruction hours have been provided.
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Institution may retain up to 10% of tuition paid or payable under a contract. |
After the program start date, and after more than 10% but before 30% of instruction hours have been provided. |
Institution may retain up to 30% of tuition paid or payable under a contract. |
- After the program start date, and after more than 30% but before 50% of instruction hours have been provided
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Institution may retain up to 50% of tuition paid or payable under a contract. |
- After the program start date, and after more than 50% of instruction hours have been provided.
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No refund due |
Student does not attend – “no-show” (applies to all students except those enrolled in a program delivered solely by asynchronous distance education): |
- A student does not attend the first 30% of the program.
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Institution may retain up to 50% of the tuition paid under a contract.
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Institution receives a refusal of study permit (applies to international students requiring a study permit): |
- Before 30% of instruction hours would have been provided, had the student started the program on the later of the following:
- The program start date in the most recent Letter of Acceptance
- The program start date in the enrolment contract
- Student has not requested additional Letter(s) of Acceptance.
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100% tuition and all related fees, other than application fee. |